Support

Warranty & Service

Service options depend on the piece, its condition, and the work required. Share the order context and clear photos so the request can be assessed before timing or cost is confirmed.

How To Request Service

Share the order reference when available, clear photos of the piece, and a short description of the issue or adjustment you would like reviewed.

Care Support

Care guidance should help customers protect jewelry from impact, chemicals, rough handling, and improper storage.

Assessment Before Service

The piece and request should be reviewed before service scope, timing, price, shipping responsibility, or eligibility is confirmed.